Management and Support

IT environments that continue to work

ICT and effective business operations still do not fit through one door in many organisations. Problems with things like the network, logging in, printing or even a malfunction of the entire working environment, cause a lot of annoyance for end users. Often with major consequences, because after all, an unproductive employee costs money. That is why it is paramount that IT continues working.

To keep IT working, periodic maintenance is of essential importance. That is why the specialists of Broad Horizon provide first-line and second-line support for all delivered services and devices, so that employees can (continue to) work without issues.

Questions about our support services? Please contact us.

Our support services

  • One point of contact: for both technical personnel and end users Contact outside office hours (24/7) is also a possibility.
  • 24×7 support: Does a company-critical system malfunction in the middle of the night? Then we always have an expert ready to get the system back online.
  • Fully managed: all services are fully managed. This means Broad Horizon takes care of the entire chain of design, management (updates, patches and upgrades) and improvements. Broad Horizon quickly keeps your employees up-and-running.